Hotels & resorts
Phone systems built for hotels and resorts
Property management integration, wake-up calls, and room status from the room phone, installed and supported locally by Northern Computers.
Support for guests and staff
From a family-run inn to a large resort, the same system scales up to 3,000 extensions, on-premises or in the cloud.
Property management integration
Certified with Infor HMS. Check-ins, check-outs, and room moves sync to the phones automatically.
Housekeeping from the room phone
Staff update room status (clean, dirty, inspected) from the room phone without calling the front desk.
Wake-up calls
Set from your property management system, by the front desk, or by guests from the room phone.
Guest voicemail that cleans itself up
Voicemail boxes clear automatically at checkout. Passwords can default to the guest's name or room number.
English, French, or Spanish
Voicemail and phone prompts in the guest's language, with more languages available.
Call controls and accounting
Restrict calling room by room, limit vacant rooms to emergency calls, and apply call rates and surcharges.
Safety and staff on the move
- On-site 911 alerts — the front desk is notified the moment a guest dials 911
- Emergency call boxes — for the fitness room, parking garage, pool, and other public areas
- Wireless DECT handsets — for housekeeping, maintenance, and event staff, without crowding your guest Wi-Fi
- Room phones on existing wiring — economical analog phones, no rewiring
- Keep the phones you have — Nortel, Avaya, Mitel, Panasonic, Cisco, and NEC phones can stay in service during migration
- Infinity 5000 desk phones — for the front desk, offices, and high-end guest rooms
Local support for your property
From Alexandria Bay to Sackets Harbor, we install, program, and support your system ourselves.
Talk to us about your property